Managed Infrastructure Services
24/7 proactive management of your cloud and hybrid infrastructure — with SRE-led operations, intelligent monitoring, automated patching, and guaranteed SLAs that let your team focus on innovation, not firefighting.
Service Level Agreements
Managed Infrastructure Scope
24/7 Monitoring & Alerting
Comprehensive infrastructure monitoring covering availability, performance, capacity, and security — with tiered alerting and automated escalation to our 24/7 NOC.
Patch & Configuration Management
Automated OS patching, security updates, and configuration drift remediation — tested in staging before production deployment with change management processes.
Performance & Capacity Management
Proactive capacity planning, auto-scaling configuration, performance baseline management, and recommendations to prevent issues before they impact users.
Backup & Disaster Recovery
Automated backup management, recovery testing, and DR orchestration — with documented RTO/RPO targets and regular DR drills included in the managed service.
FinOps & Cost Management
Continuous cloud cost optimization included — right-sizing reviews, reservation recommendations, budget alerts, and monthly cost reporting with optimization actions.
Dedicated Service Management
Named Service Delivery Manager, monthly service reviews, quarterly business reviews, and a dedicated Slack/Teams channel for real-time communication with your team.
Stop Managing Infrastructure. Start Managing Outcomes.
Our managed infrastructure service can be live in 4 weeks, with a tailored SLA that matches your business requirements.